Account Related Questions

I can't login. Password isn't working
If you are unable to sign in with your current password, you can reset your password to sign in to BDTax. Open URL https://bdtax.com.bd into any mode...
Mon, 23 Jan, 2017 at 6:09 PM
Can I add another user into my business account to prepare tax for my company?
If you have a business account with BDTax, you can add multple user to prepare tax for your company.  Please see instruction below to add new user. Step...
Sun, 19 Feb, 2017 at 11:17 AM
I can't sign in. "Email cannot be blank. Password cannot be blank." message is appearing.
Please follow steps below to sign into BDTax if you are receiving "Email cannot be blank. Password cannot be blank." message: Steps: 1.  Plea...
Mon, 13 Feb, 2017 at 10:27 AM
I can't change password. "Email does not exist" message appearing.
If you are receiving "Email does not exist" message, please follow steps below: Steps: 1.  Enter email address you have used to register with...
Mon, 13 Feb, 2017 at 10:42 AM
"Email is not a valid email address." I can't sign in.
If you get "Email is not a valid email address." message, please enter your email address you have used to register with BDTax in correct format. ...
Tue, 24 Jan, 2017 at 12:22 PM
I can't sign in. Error message appearing " 1 Times Attempt Count. After 3 times your Account will be blocked."
If you are unable to sign in and getting following message "1 Times Attempt Count.  After 3 times your Account will be blocked.", please reset you...
Mon, 13 Feb, 2017 at 9:41 AM
How much will it cost for opening my Professional account?
Please contact info@bdtax.com.bd to find out more information.
Tue, 14 Feb, 2017 at 12:09 PM
Unable to sign in. Password is incorrect. Error message appearing "Your account is blocked and an email send to you For Account activation"
If you are unable to sign in and getting following message "Your account is blocked and an email send to you For Account activation.", please chec...
Mon, 13 Feb, 2017 at 10:21 AM
Activation link is not working. "Incorrect recovery link"
If you are getting "Recover Password.  Incorrect recovery link." message, activation link to recover password may have expired.  Please reset your...
Mon, 13 Feb, 2017 at 11:57 AM
Unable to sign in. "Email is incorrect." message is appearing.
This message will appear when email address you have entered is not same as email address you have used to register with BDTax.   Please enter email addres...
Tue, 24 Jan, 2017 at 4:21 PM