Technical Questions

I have not received account activation email.
If you have not received activation link email in your inbox, please check your spam or junk folder.  Please email us support@bdtax.com.bd if you still have...
Mon, 13 Feb, 2017 at 11:46 AM
How can I open an E-TIN number?
Taxpayer's Identification Number (TIN)  is issued by National Board of Revenue (NBR), Bangladesh.  Please read instructions available from NBR at  ht...
Mon, 23 Jan, 2017 at 5:26 PM
I get an error when I try to create my account. What do I do?
Please follow our instructions on this video - https://youtu.be/D2GTA3Mg5Fw to create your BDTax account.  If you are still having issues, you can try these...
Tue, 24 Jan, 2017 at 5:47 PM
I can't activate my BDTax account. "Incorrect activation URL." message appears.
Please email support@bdtax.com.bd to resend your activation link to complete your BDTax account activation. Thank you. BDTax Customer Support Team
Mon, 13 Feb, 2017 at 11:50 AM
"This user's email address already exists." message appears. I can't register/create/sign in to my account
You may have registered already with this email address.  In this case, please use reset password function to change your password. If you have register...
Mon, 13 Feb, 2017 at 11:53 AM
"Retype Email is incorrect." I can't create account/register.
Enter your same email address into both fields.  Remove any empty spaces before of after your email address.
Thu, 26 Jan, 2017 at 11:47 AM
I don’t remember my sign in email address.
Thank you for your query. Please send us the email id you have creating your account. Or just go to forgot password through this you can recover your acco...
Sun, 26 Feb, 2017 at 11:09 AM
I don’t remember my sign in password
Hi, Thank you for your query. Please send us the email id you have creating your account. Or just go to for got password through this you can recover your...
Tue, 17 Jan, 2017 at 11:54 AM